The people on the other end of a portal link are often not reading in English. The driver check-in speaks eighteen languages: English, Polish, Romanian, Portuguese, Russian, German, Lithuanian, Latvian, Bulgarian, Hungarian, Czech, Slovak, Ukrainian, Spanish, Italian, French, Dutch and Turkish. The driver picks theirs at the top of the page and their phone remembers it.
The portal itself is in English, so this is the written guide to go with it, in eight languages. Send the page, or paste the section, to a carrier’s transport office, a supplier’s despatch desk or a driver, in the language they read.
Using your DockLedger portal
The site you deliver to runs DockLedger. Your link opens a page that is yours alone — no account, no password. This is what it does, and what the driver should expect at the gate.
For the transport office or despatch desk
- Your link is your key
- It opens only your own deliveries. Do not forward it or post it anywhere; if it leaks, ask the site to issue a new one.
- Your deliveries
- Every one that is due, on site or finished, with its status: awaiting the site, confirmed, dispatched, on site or finished.
- Ask for a slot
- Pick a day and time from the site's published availability. The site approves it, or suggests another, and you see the answer here.
- A shared vehicle
- When several suppliers' goods travel together, you see only your own goods and a line saying how many others share the trailer. Nobody else on the lorry can see yours.
- Dispatch
- Say the load has left and from where. You get the driver's check-in code to pass on.
- Proof of delivery
- Once the site has released the driver, the delivery appears under Paperwork, and its documents follow when the office has finished them and shared them with you.
- If the link stops working
- It has expired or been withdrawn. Ask the site for a fresh one — nothing else is needed.
For the driver
- At the gate
- Scan the QR code on the sign with your phone's camera. No app to install.
- Choose your language
- The page is in eighteen languages. Pick yours at the top and your phone remembers it.
- Check in
- Enter the check-in code your office gave you, or the vehicle registration, and confirm the pallet count if asked.
- Wait to be called
- Stay with the vehicle. Your gate or bay number appears on the phone when it is ready — no need to find the office.
- Before you leave
- The site signs you out when the check is done. Your office receives the proof of delivery automatically.
Translations are drafted by the DockLedger team and read through by native speakers. If a line reads wrong, tell us at hello@dockledger.co.uk.
Where this fits: Dock booking software